We hope you enjoy your new purchase for years to come. You are now entitled to our 1-year warranty on all plants and trees purchased and installed by NOVA Landscape.
You are now entitled to our 1 Year Labor Warranty on all hardscape installations.
Our Warranty on plants and trees is valid for one year from date of installation. This warranty is only valid on plants purchased from NOVA Landscape.
Warranty does not cover plants purchased elsewhere and installed by NOVA Landscape.
Warranty is valid for a one-time replacement on a specific plant.
Warranty is void if client is responsible for negligence and improper care of plant, more about including lack of proper watering and feeding, nurse etc.
Original sales receipt and dead plant must be presented at the time of replacement in order for the warranty to be honored.
Delivery and/or installation charges will not be refunded, and cash refunds will not be given.
Warranty plant replacements are not further included in an extended warranty.
We do not accept plant returns due to damage from deer, rabbits, squirrels, groundhogs, or any other animals.
Warranty does not cover acts of nature, such as damage from a storm or natural disaster.
Warranty also does not cover damage due to construction or utility work around the home.
Hardscape installations include a 1-year labor warranty for any heaping, heaving, or sinking.
Paver products come with a limited lifetime transferable manufacturer warranty on the structural integrity of its product line used in residential applications. Refer to manufacturer’s warranty for additional details.
Have questions or comments? Give us a call at (703) 441-6870!