NOVA Landscape & Design Warranty
Thank you for doing business with NOVA Landscape!
We hope you enjoy your new purchase for years to come. You are now entitled to our 1-year warranty on all plants and trees purchased and installed by NOVA Landscape.
You are now entitled to our 5-Year Labor Warranty on all hardscape installations.
- Our Warranty on plants and trees is valid for one year from date of installation. This warranty is only valid on plants purchased from NOVA Landscape.
- Warranty does not cover plants purchased elsewhere and installed by NOVA Landscape.
- Warranty is valid for a one-time replacement on a specific plant.
- Warranty is void if client is responsible for negligence and improper care of plant, including lack of proper watering and feeding, etc.
- Original sales receipt and dead plant must be presented at the time of replacement in order for the warranty to be honored.
- Delivery and/or installation charges will not be refunded, and cash refunds will not be given.
Warranty plant replacements are not further included in an extended warranty.
- We do not accept plant returns due to damage from deer, rabbits, squirrels, groundhogs, or any other animals.
- Warranty does not cover acts of nature, such as damage from a storm or natural disaster.
- Warranty also does not cover damage due to construction or utility work around the home.
- Hardscape installations include a 5-year labor warranty for any heaping, heaving, or sinking.
- Paver products come with a limited lifetime transferable manufacturer warranty on the structural integrity of its product line used in residential applications. Refer to manufacturer’s warranty for additional details.
Have questions or comments? Give us a call at (703) 441-6870!