NOVA Landscape & Design Warranty

Thank you for doing business with NOVA Landscape!

We hope you enjoy your new purchase for years to come. You are now entitled to our 1-year warranty on all plants and trees purchased and installed by NOVA Landscape. If a plant provided by NOVA dies within one year of installation, we will provide a credit for the value of the plant in the form of a gift card to Outdoor Showplace.

You are entitled to our 5-Year Labor Warranty on all hardscape installations.

Plant failing to thrive?

Request your plant credit, redeemable for a replacement or any product at Outdoor Showplace.

Submit the form.

Plant Credit Warranty

Plant Warranty Terms & Conditions

  • Our Warranty on plants and trees is valid for one year from date of installation. This warranty is only valid on plants purchased from NOVA Landscape.
  • Warranty does not cover plants purchased elsewhere and installed by NOVA Landscape.
  • Warranty is valid for a one-time credit, redeemable at Outdoor Showplace, on a specific plant.
  • Warranty is void if client is responsible for negligence and improper care of plant, including lack of proper watering and feeding, etc.
  • Original sales receipt and dead plant must be presented in order for the credit to be issued.
  • Delivery and/or installation charges will not be refunded, and cash refunds will not be given.
  • Warranty plant credits are not further included in an extended warranty.
  • We do not accept plant returns due to damage from deer, rabbits, squirrels, groundhogs, or any other animals.
  • Warranty does not cover acts of nature, such as damage from a storm or natural disaster.
  • Warranty also does not cover damage due to construction or utility work around the home.
  • Click to submit our Plant Credit Request form.

Deck & Hardscape Warranty

Click to download our full Deck & Hardscape Workmanship Labor Warranty >

  • All hardscape installations include a five (5) year labor warranty as described in the Workmanship Labor Warranty.
  • All paver and wall block products come with a limited lifetime manufacturer warranty.
  • Warranty does not cover acts of nature, such as damage from a storm or natural disaster.
  • The warranty also does not cover damage due to construction or utility work around the home.
  • Hardscape installations include a 5-year labor warranty for any heaping, heaving, or sinking.
  • Paver products come with a limited lifetime transferable manufacturer warranty on the structural integrity of its product line used in residential applications. Refer to the manufacturer's warranty for additional details.
  • Click to submit our Workmanship Labor Warranty form.

Hardscaping Problem?

If you're experiencing an issue with your hardscape installation that you believe is related to workmanship, please submit our claim form.

Submit the form.

Have questions or comments? Give us a call at (703) 382-6000!

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